State Farm® Insurance Agent Lindsey Plyler

"I cannot say enough wonderful things about Lindsey Plyler and her team! The team here goes above and beyond to ensure their clients receive top-notch service and enjoy peace of mind in knowing they are well protected. From the initial consultation to the ongoing support, the staff at this agency is consistently friendly, knowledgeable, and incredibly responsive. They took the time to understand my unique needs and provided me with a personalized insurance solution that perfectly suits my requirements. It's evident that they genuinely care about their clients' well-being. One of the standout qualities of this agency is their commitment to transparency. They patiently answered all my questions, explained policy details, and ensured I felt completely informed about my coverage. This level of transparency is truly refreshing in the insurance industry and fosters trust. In addition to their exceptional customer service, this agency offers competitive rates and a wide range of coverage options. They made it easy for me to choose the right insurance plan without breaking the bank. It's clear that they prioritize their clients' financial well-being as well. I've had the pleasure of working with several team members, and they all share the same dedication to excellence. Whether I had a simple inquiry or needed assistance during a claim, they were always there for me, making the entire process seamless and stress-free. I can confidently say that this insurance agency is not just a service provider but a trusted partner in safeguarding my assets and family's future. I wholeheartedly recommend them to anyone in need of insurance coverage. You won't find a more caring and professional team anywhere else. Thank you for your outstanding service! Lindsey Plyler Insurance Agency has truly exceeded my expectations, and I look forward to many more years of a fantastic partnership."

"Joey is one of the best saved our family so much money on 5 vehicles and life insurance on my little one. He helped me through the whole process of changing companies, it was my first time. And he never gave me a hard time even though I probly asked the same question a million times, never belittling anything I said. Walked me through everything confidently and clearly which I greatly appreciate. Thanks so much for everything."

"I am absolutely thrilled with this office and the exceptional team that operates within! The level of availability and willingness to assist me promptly is truly outstanding. I've had numerous inquiries, and each time, they've been addressed with utmost efficiency. I can't help but spread the word – I've enthusiastically referred Lindsey's services to several family members and friends. Without exception, they have all expressed their profound satisfaction with the top-notch experience and impeccable service offered by this office. Kudos to the entire team for consistently exceeding expectations!"

"Absolutely unprofessional. After being *charged*, sent a temporary insurance card, and insurance binder, the agent contacted me later that day stating that they could not actually write the auto policy. I understand my vehicle is difficult, but the possibility of the policy not being able to be written by the underwriter should have been communicated to me before I was charged, and cancelled my current auto policy. I was not given an apology, and my refund will allegedly arrive in 2-5 business days. I am now uninsured, and out of the money for insurance that I was not even given. The lack of communication and understanding from these agents is absolutely appalling."

"Transferring process was very easy! The staff is very friendly and made us feel welcome! Very down to earth and make you feel welcomed! My agents office in Illinois knew what they were doing when giving me Lindsey Plyler’s information. Makes me feel comfortable about the switch!"

"The windshield of my car sustained a crack after being hit by a rock. I contacted Lindsey who filed the claim for me and found a place for me to take my car and have the window repaired. The process was easy and stress free! I knew I made the right decision when choosing Lindsey as my agent!"

"UPDATE/CORRECTION: Apparently refund problem caused by NO communication and errors made by the IL State Farm office, who has been blaming Plyler for all my troubles. I still, after 2+ months, don't have my $200 refund because State Farm won't refund it to my card. Lindsey has followed up with me and calmed me down each day since a replacement check was requested, and today gave me a contact to escalate the issue to State Farm CEO complaints. I'm still going to drop State Farm, because they're so stubborn about returning MY MONEY, and their agent here in IL is absolutely disinterested in following up and making sure my policy is correct (it was not as of TODAY). Lindsey is a very nice person, and I'm sorry she got mixed up in this latest debacle. [Plyler's office cost State Farm a 35+ year customer. Over two months, they kept making mistakes, so State Farm twice has billed me for premiums that I don't owe. I had to make numerous phone calls, including to Bloomington Customer Care, because no one wanted to own and solve the problems. At the moment, State Farm Auto owes me about $200 back because Plyler didn't request a refund when I transferred out of TN. I had to pay the new state's bill immediately or be cancelled! All I get from State Farm is a shrug and a suggestion I talk to my current agent, who cannot fix these problems.]"

"Switched to them few months ago. I must say no complaints. We own many vehicles and adding and putting on hold has been very simple. Also have homeowners with them. They offer more coverage with home and auto then any other insurance agency we've had in 25 years. Friendly, helpful staff."

"Lindsey Plyler’s State Farm agency always goes above and beyond! Her team is courteous and always willing to help. They provide top notch customer service at all times and specifically after a storm causes damages to our property. Lindsey is always quick to respond and provide the information needed to take care of our situation. This paired with their commitment to bettering and serving our community makes them a valuable asset! Their knowledge, kindness and willingness to serve cannot be beat! I would give them 5 stars every single time!"

"Lindsey Plyler and her team are absolutely amazing!! They are so friendly and understanding. I talked to them one day while I was at work, and it was very loud in the background, and the man I was talking to (I don’t remember his name) was so nice about it and was able to text me to make the process easier. I would recommend them to everyone!"

"Lindsey and Team recently helped me get through a new build. They were very good about following up with me and answering all questions I had about the process. It feels good to have a real conversation with a real live person when you are going through a new process you may not be familiar with. Thank you team!"